The next call you miss won't cost you the job.
You're under a sink and the phone rings out. Four seconds later ApexAutoFlow has texted that customer, written down what's wrong, and put them at the top of your callback list — ranked by what the job is worth.
Built for HVAC, plumbing, electrical and drain shops across Colorado.
Example alert
Nobody leaves a voicemail. They call the next guy.
You're on a roof, under a house, or elbow-deep in a panel. The phone rings out. That customer doesn't wait around — they are already dialling your competitor, and you never find out the job existed. For a shop doing real volume, that is thousands of dollars a month walking out quietly.
...and that is before lunch.
- Calls you miss a week
- 6
- Average ticket
- $420
- Even if you only closed one in three
- 104 jobs
walks out the door in a year
That is the arithmetic on six calls. Most shops we talk to miss more than six.
Four steps. You don't lift a finger until it's time to win the job.
- 01
The call rolls over
Your line rings out the way it always does. Instead of dumping to voicemail, our system picks up and asks the caller one question: do you want a text? They press 1.
00:18 · No answer(719) 555-0142Rang out after 18 seconds“Sorry we missed you. Press 1 and we’ll text you so you can tell us what’s wrong.”1Customer opts in - 02
They get a text, in seconds
One message, from your shop, asking what's wrong. They type it out or book a slot themselves. You are still on the job and haven't touched your phone.
00:22 · Text sentSorry we missed you! Tell us what’s going on and we’ll get someone out. Reply STOP to opt out.Furnace is out. No heat at all, and we’ve got two kids at home.Delivered · 4s after the miss - 03
You get a ranked alert
Text and email, with their name, number, what's broken, and a priority score. No heat in February outranks a slow drain, and you can see it at a glance.
01:11 · RankedNo heat · Emergency$480 – $1,10092Water heater leak$300 – $90074Quote: new thermostat$120 – $26031Sorted for you · text + email - 04
You call back and win it
You already know the problem before you dial, so you show up with the right part on the truck and the customer thinks you're a mind reader.
01:26 · BookedBookedNo heat · Colorado SpringsToday, 4:30 – 6:00 PMYou’re booked for today 4:30–6:00 PM. We’ll text when the tech is on the way.Confirmation sent automatically
Your phone lines, finally organised.
Four-second text-back
Nobody sits in voicemail. The reply goes out while they're still holding the phone.
Every lead written down
Name, number and the problem in the customer's own words. Nothing lives in your head any more.
Priority scoring
Ranked by urgency and likely job value, so an emergency never sits underneath a quote request.
Confirmations that send themselves
Booked, reminded and on-the-way texts go out without anyone typing them.
We build it, you don't
Setup is done for you. Send us your details and we hand back a working system.
Your number stays your number
Nothing changes on your trucks, your yard signs or your Google listing.
Cheaper than a hire. Simpler than a CRM.
You don't need another dashboard you'll never log into, and you don't need someone on payroll to answer a phone. This does one job — it turns the calls you miss into work you booked — and it talks like a shop, not like software.
| UsApexAutoFlow | ThemAn office hire | ThemA generic CRM | |
|---|---|---|---|
| Monthly cost | From $79 a month | Salary and benefits | Per seat, plus onboarding |
| Answers at 7pm | Every time | No | Only if you're in it |
| Built for trades | It's all it does | Depends who you get | No |
| Who sets it up | We do | You train them | You do |
| What you have to learn | Nothing — it texts you | Weeks of it | Ask your team |
Catch them, or answer them.
Both plans turn calls you can't take into work you booked. The difference is whether the phone actually gets picked up.
We catch the calls you miss.
Plus a one-time setup. One recovered job usually covers the whole year.
- Missed-call text-back on your existing line
- Lead capture and priority scoring
- Appointment confirmations and reminders
- Done-for-you setup, and changes when you need them
- A person in Colorado who picks up when you call
We answer them before they're missed.
One flat rate. No contracts. Cancel anytime.
- Call minutes
- 500 / mo
- Texts
- 1,000 / mo
Need more? Add capacity as your volume grows.
- An AI agent answers every call the moment it comes in — no hold music, no voicemail
- Books appointments and takes the job details on the call
- Transfers to your team when a call needs a human, with a text alert before the phone rings
- A priority callback or a transcribed voicemail if nobody is free
- An immediate alert on anything urgent, whatever the hour
- A full summary after every call — who rang, what they need, how urgent it is
Questions, answered.
No. You keep your line, your number and your listings exactly as they are. We only pick up the calls you don't.
Days, not weeks. You send us your details, we build it, you approve it. There is nothing for you to install and nothing to learn.
No. They only get a text if they ask for one — the system asks, and they press 1 on the keypad. After that it's about their job and nothing else, and STOP works at any time.
The same thing. They're caught, texted back, and waiting for you in priority order when you open up in the morning.
Essential is $79 a month plus a one-time setup — we text back the calls you miss. Premium is $199.99 a month with no setup and no contract, and an AI agent picks up every call live. Founding clients lock in a reduced rate. Book a call and we'll tell you which one fits your volume.
Let's find out what you're missing.
Fifteen minutes on the phone. We'll look at your call volume and tell you roughly how many jobs a month are going to the next guy. No pressure, no jargon, no slide deck.
Prefer email? partner.apexautoflow@gmail.com